Terms and Conditions

Last Updated: April 16, 2026

These Terms of Service govern your use of property.tanelly.com (the “Site”), a digital platform for real estate listings, property management, and brokerage services provided by Tanelly. By accessing the Site, you agree to comply with these Terms.

1. Description of Services

property.tanelly.com acts as a digital marketplace and management portal for residential and commercial real estate. Our services include property listings, virtual tours, lead management, and rental application processing.

2. User Obligations & Accuracy

  • Listing Integrity: If you are a seller or agent, you represent that all information provided regarding a property (price, dimensions, legal status, and photos) is accurate and not misleading.

  • Verification: While Tanelly performs basic checks, we do not guarantee the physical condition of any property. Users are strongly encouraged to perform independent inspections and legal due diligence before any transaction.

3. Real Estate Disclaimers

  • No Professional Advice: The content on this Site is for informational purposes only and does not constitute financial, legal, or real estate investment advice.

  • Pricing: Property prices and availability are subject to change without notice based on market conditions or owner decisions.

  • Non-Agency: Unless explicitly stated in a separate signed agreement, the use of this Site does not create an agent-client relationship between you and Tanelly.

4. Prohibited Use of the Site

In addition to standard security rules, users are prohibited from:

  1. Posting “ghost” listings (properties that are not actually available) to generate leads.

  2. Scraping property data or images for use on competing platforms.

  3. Impersonating property owners or licensed real estate agents.

  4. Discriminating against any person based on race, religion, gender, or disability in violation of fair housing standards.

5. Intellectual Property & Media

  • Visual Content: By uploading photos or videos of a property, you grant Tanelly a non-exclusive, royalty-free license to use, host, and distribute that media for marketing purposes.

  • Copyright: You must own the rights to any professional photography you upload. Tanelly is not liable for copyright infringements caused by user-uploaded media.

6. Payments and Fees

  • Listing Fees: Certain premium listings or featured placements may require a fee. All fees are non-refundable once the listing goes live.

  • Transaction Fees: If a transaction is completed through our platform’s escrow or payment tools, specific service fees will apply as disclosed at the time of the transaction.

7. Limitation of Liability

Property Risks: Tanelly shall not be held liable for any disputes between buyers and sellers, landlords and tenants, or for any physical defects discovered in a property listed on the Site. Our liability is limited to the functionality of the digital platform itself.

8. Third-Party Links

The Site may contain links to third-party services (e.g., mortgage calculators, notary services, or insurance providers). Tanelly is not responsible for the services provided by these external entities.

9. Privacy and Data

Your contact information and property preferences are handled in accordance with our [Privacy Policy]. Leads submitted through the Site will be shared with the relevant agent or property owner as requested by you.

10. Governing Law

These Terms are governed by the laws of [Your Jurisdiction/Indonesia]. Any disputes regarding property transactions shall be handled by the competent courts of [Your City].

11. Contact

For legal inquiries or to report a fraudulent listing:

  • Email: legal@tanelly.com

  • Hotline: [Insert Phone Number]

By using property.tanelly.com, you acknowledge that you have read and understood these Terms and agree to be bound by them.

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