Privacy Policy

Last Updated: April 16, 2026

Tanelly Property is committed to providing a transparent and secure marketplace for real estate. This Privacy Policy explains how we collect, use, and protect information on property.tanelly.com, whether you are a property owner, a seeker, or an agent.

1. Information We Collect

To facilitate real estate services, we collect the following types of information:

  • User Profiles: Name, contact details, and identity verification (if required for listing properties).

  • Property Data: Address, pricing, photos, and legal descriptions of properties you list for sale or rent.

  • Search Preferences: Information regarding your budget, preferred locations, and property types to help us find matches.

  • Financial Information: Documentation related to mortgage pre-approvals or proof of funds, if voluntarily submitted for transaction processing.

2. How We Use Your Information

We use the data collected to streamline the property discovery and transaction process:

Category Purpose
Matchmaking Connecting potential buyers/tenants with relevant property listings.
Inquiry Routing Sending your contact requests directly to the authorized agent or owner of a property.
Verification Ensuring listings are legitimate to prevent fraud and protect our community.
Market Analysis Providing you with price trends and neighborhood insights based on aggregated data.

3. Data Sharing in the Real Estate Ecosystem

Real estate is collaborative. We share your information in these specific instances:

  1. Authorized Agents/Owners: When you request a viewing or more information, we share your contact details with the listing party.

  2. Service Partners: With your consent, we may share data with mortgage brokers or legal services to assist in your transaction.

  3. Public Listings: Property details (excluding exact private owner contact info unless specified) are made public to attract buyers/tenants.

4. Location Data

Since real estate is location-based, we may collect precise location data via your browser or mobile device (with your permission) to show you properties “near me” or to provide accurate mapping services. You can disable this in your device settings at any time.

5. Security of Sensitive Documents

We understand that property transactions involve sensitive documents (deeds, IDs, financial statements).

  • Encrypted Storage: All uploaded documents are stored in encrypted environments.

  • Limited Access: Only relevant parties involved in a specific transaction have access to the documents you share.

6. Your Rights

  • Listing Control: You can edit, deactivate, or delete your property listings at any time.

  • Opt-out: You can opt-out of receiving marketing newsletters or property alerts via the “Unsubscribe” link in our emails.

  • Data Access: You may request a copy of all personal data we hold regarding your property transactions.

7. Contact Us

For questions regarding your property data or our privacy practices:

Note: Real estate platforms are often subject to specific Fair Housing and Anti-Money Laundering (AML) regulations. Ensure your platform’s operational processes comply with local Indonesian laws (like those from BPN or PPATK) in addition to this digital privacy policy.

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